The Pyramid At Grand Oasis

Cancun (Mexico), Mexico
KUKULCAN, KM. 16.5, CANCUN, MX
Cancun view on map
Located in the heart of Cancun’s hotel area, The Pyramid offers its guests restaurants and an outdoor pool. The bright and spacious rooms are air conditioned. The amenities available include a flat-screen TV with cable channels, safe and outdoor furniture. The full bathroom includes free toiletries and may either have a bath or shower. The Pyramid also features tennis courts and a fitness center as part of its facilities. Night entertainment with a show, nightclub and a shared lounge are also some of the features that guests will find here. The surroundings are good for practicing snorkeling, diving and windsurfing. La Isla Shopping Village, an elegant shopping mall featuring designer and brand shops, restaurants and bars, is 0.7 mi from the resort. Cancun International Airport can be reached in a 30-minute drive.When booking more than 7 rooms, different policies and additional supplements may apply.
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs USD 10 per day.
Pets are not allowed.
Children of all ages are allowed. Children 12 and under stay for free when using an existing bed. No cribs are available. No extra beds are available.
Checkin Time: 15:00
Checkout End Time: 12:00

Hotel important information: Please inform The Pyramid at Grand Oasis - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). In the event of an early departure, the property will charge you the full amount for your stay. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Up to two children free at any time, between 0-12 years old. To make valid this promotion, add the children information and age, into the reservation. One child free per adult paid. Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee of $25.34 MXN per room per stay will be charge upon check in.

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Hotel facilities

  • Parking
    Restaurant
    Room service
    Meeting/Banquet facilities
    Bar
    24-hour front desk
    Tennis court
    Fitness center
    Garden
    Business center
    Babysitting/Child services
    Laundry
    Dry cleaning
    Hair/Beauty salon
    Game room
    Breakfast in the room
    Ironing service
    Internet
    Elevator
    Express check-in/out
    Safe
    Currency exchange
    Spa
    Massage
    Playground
    Pool table
    Ping-pong
    Car rental
    Tour desk
    Fax/Photocopying
    Snorkeling
    Baggage storage
    WiFi
    Outdoor pool
    Free WiFi
    Air conditioning
    Designated smoking area
    ATM on site
    Private beach area
    Snack bar
    Outdoor pool (year-round)
    Concierge
    Entertainment staff
    Nightclub/DJ
    Private check-in/out
    Special diet meals (on request)
    Water sports facilities on site
    Shared lounge/TV area
    Kids' club
    Beachfront
    Evening entertainment
    Daily housekeeping
    Parking on site
    Public Bath
    Board games/Puzzles
    Indoor play area
    Outdoor play equipment for kids
    Secure parking
    Wine/Champagne
    Tennis equipment
    Coffee house on site
    Beach chairs/Loungers
    Beach umbrellas
    Beauty services
    Facial treatments
    Spa facilities
    Steam room
    Spa lounge/Relaxation area
    Spa/Wellness packages
    Fitness
    Yoga classes
    Swimming pool
    Beach
    Themed dinners
    Live music/Performance
    Live sports events (broadcast)
    Aerobics
    Bingo
    24-hour security
    Key card access
    Security alarm
    Smoke alarms
    CCTV in common areas
    CCTV outside property
    Fire extinguishers
    Swimming pool
    Use of cleaning chemicals that are effective against coronavirus
    Linens
  • towels
  • and laundry washed in accordance with local authority guidelines
    Guest accommodation disinfected between stays
    Guest accommodation sealed after cleaning
    Physical distancing in dining areas
    Staff follow all safety protocols as directed by local authorities
    Shared stationery (e.g. printed menus
  • magazines
  • pens
  • paper) removed
    Hand sanitizer in guest accommodation and common areas
    Process in place to check health of guests
    First aid kits available
    Contactless check-in/out
    Cashless payment available
    Physical distancing rules followed
    Mobile app for room service
    Screens or physical barriers between staff and guests in appropriate areas
    Invoice provided
    All plates
  • cutlery
  • glasses
  • and other tableware sanitized
    Guests have the option to cancel any cleaning services for their accommodation during their stay
    Delivered food covered securely
    Access to healthcare professionals

Room facilities

Room Type: Double
Tea/Coffee maker
Minibar
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Wake-up service/Alarm clock
Iron
Balcony
Bathrobe
Radio
Free toiletries
Toilet
Private Bathroom
Slippers
Satellite channels
Cable channels
Bathtub or shower
Flat-screen TV
View
Wake-up service
Alarm clock
iPod dock
Wardrobe or closet
Ocean view
Towels
Linens
Toilet paper
Pool towels
Bottle of water
Shampoo
Conditioner
Body soap
Shower cap
Smoke Alarm
Key card access
Room Type: Double
Tea/Coffee maker
Minibar
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Wake-up service/Alarm clock
Iron
Balcony
Bathrobe
Radio
Free toiletries
Toilet
Private Bathroom
Slippers
Satellite channels
Cable channels
Bathtub or shower
Flat-screen TV
View
Wake-up service
Alarm clock
iPod dock
Wardrobe or closet
Garden view
Towels
Linens
Toilet paper
Pool towels
Bottle of water
Shampoo
Conditioner
Body soap
Shower cap
Smoke Alarm
Key card access
Room Type: Double
Tea/Coffee maker
Minibar
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Wake-up service/Alarm clock
Iron
Balcony
Bathrobe
Radio
Free toiletries
Toilet
Private Bathroom
Slippers
Satellite channels
Cable channels
Bathtub or shower
Flat-screen TV
View
Wake-up service
Alarm clock
iPod dock
Wardrobe or closet
Lake view
Towels
Linens
Toilet paper
Pool towels
Bottle of water
Shampoo
Conditioner
Body soap
Shower cap
Smoke Alarm
Key card access
Room Type: Suite
Tea/Coffee maker
Minibar
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Wake-up service/Alarm clock
Iron
Balcony
Bathrobe
Radio
Free toiletries
Toilet
Private Bathroom
Slippers
Satellite channels
Cable channels
Bathtub or shower
Flat-screen TV
View
Wake-up service
Alarm clock
iPod dock
Wardrobe or closet
Ocean view
Towels
Linens
Toilet paper
Pool towels
Bottle of water
Shampoo
Conditioner
Body soap
Shower cap
Smoke Alarm
Key card access
Room Type: Suite
Tea/Coffee maker
Minibar
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Wake-up service/Alarm clock
Iron
Balcony
Bathrobe
Radio
Sitting area
Free toiletries
Toilet
Private Bathroom
Slippers
Satellite channels
Cable channels
Bathtub or shower
Flat-screen TV
View
Wake-up service
Alarm clock
iPod dock
Wardrobe or closet
Ocean view
Lake view
Towels
Linens
Toilet paper
Pool towels
Bottle of water
Shampoo
Conditioner
Body soap
Shower cap
Smoke Alarm
Key card access
Room Type: Suite
Tea/Coffee maker
Minibar
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Wake-up service/Alarm clock
Hot tub
Iron
Balcony
Bathrobe
Radio
Sitting area
Free toiletries
Toilet
Private Bathroom
Slippers
Satellite channels
Cable channels
Bathtub or shower
Flat-screen TV
View
Wake-up service
Alarm clock
iPod dock
Wardrobe or closet
Ocean view
Lake view
Towels
Linens
Toilet paper
Pool towels
Bottle of water
Shampoo
Conditioner
Body soap
Shower cap
Smoke Alarm
Key card access
Room Type: Suite
Tea/Coffee maker
Minibar
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Wake-up service/Alarm clock
Iron
Balcony
Bathrobe
Radio
Free toiletries
Toilet
Private Bathroom
Slippers
Satellite channels
Cable channels
Flat-screen TV
Wake-up service
Alarm clock
iPod dock
Wardrobe or closet
Towels
Linens
Toilet paper
Pool towels
Bottle of water
Shampoo
Conditioner
Body soap
Shower cap
Smoke Alarm
Key card access
Room Type: Suite
Tea/Coffee maker
Minibar
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Wake-up service/Alarm clock
Iron
Balcony
Bathrobe
Radio
Free toiletries
Toilet
Private Bathroom
Slippers
Satellite channels
Cable channels
Flat-screen TV
Wake-up service
Alarm clock
iPod dock
Wardrobe or closet
Garden view
Towels
Linens
Toilet paper
Pool towels
Bottle of water
Shampoo
Conditioner
Body soap
Shower cap
Smoke Alarm
Key card access
Room Type: Suite
Private Bathroom

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All rates and availability are subject to change.

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